Request A Return
How To Submit A Return Request
- Click here to log in to your account:
- In the "Email" field, enter your email address, and then click "Continue". (If you have a Shop account you can also log in using that and skip the next two steps and move directly to selecting the order and item(s) you want to return.)
- In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
- Go back to the online store, and then enter a six-digit verification code.
- Click the order that you want to submit the return for.
- If your order has more than one item, then select the items that you want to return.
- Select a return reason and add a note for the store.
- Click "Submit request".
- If your return request is approved and requires shipping, then you will receive an email with shipping instructions and a return shipping label.
- After the product is returned, you will receive a refund.